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How cz888 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and deleteMobile session security

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REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to see the data we hold, correct something inaccurate, or ask us to delete your records, reach out through any of the channels below. We aim to respond to data requests within a reasonable time, and we will confirm receipt when your message comes in. Your eligibility to make certain data requests may depend on applicable local law.

What We Collect and Why We Hold It

cz888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and device identifiers when you register, along with transaction records whenever a deposit or withdrawal moves through bKash, Nagad or Rocket. Payment references — the sender number, transaction ID and amount — are retained to reconcile your account wallet and

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handle any disputes. We also log session activity, such as which pages you visited and on which device, to detect unusual access patterns and protect your account. Cookies help us remember your login state across browser sessions so you are not asked to re-verify every time
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you return on mobile. We do not sell your personal data to third parties, and we do not share it beyond what is required for payment processing, fraud screening and legal compliance in the eligible regions where we operate. Data linked to a closed account is
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retained for a period consistent with financial record-keeping obligations, after which it is deleted or anonymised. If you have questions about a specific record we hold on you, our support team can locate and explain it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply encryption to account credentials and payment records in transit and at rest. Access to stored data is restricted internally — only the teams that need it for payment reconciliation, fraud review or compliance can view it. If you switch devices or browsers, your session token does not carry personal payment details; it only confirms you are authenticated. Requests to update or remove your data are logged so there is a clear record of what was changed and when.

Encryption in Transit

All data moving between your device and our servers — including bKash and Nagad payment references — is encrypted. This applies on mobile browsers and within any app session.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard is used. You can decline non-essential cookies without losing account access.

Retention and Deletion

Account data is kept for as long as your account is active and for the period required by applicable financial regulations after closure. After that window, records are deleted or anonymised.

Data Access Requests

You can request a copy of the personal data we hold on your account at any time. Submit your request via live chat or email and we will respond with what we have on file.

Your Questions About This Privacy Policy

Below are the questions we hear most from account holders about how their data is handled. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, email or phone number, and device details at registration. Once you deposit via bKash, Nagad or Rocket, we also store the transaction reference and sender number for wallet reconciliation.

We share transaction data only with the payment processors required to complete your bKash, Nagad or Rocket transfer, and with fraud or compliance teams where local law requires it. We do not sell your data.

Yes. Submit a deletion request via live chat or email with your account number. We will process it in line with our retention obligations — some financial records must be kept for a legally required period before deletion.

Session cookies keep you authenticated across pages. Analytics cookies show us which parts of the dashboard you use most. You can decline non-essential cookies in your browser or account settings without losing access to your account.

Contact our support team via live chat or email. Include your registered account number and we will compile a summary of the personal data on file, including transaction references and session records.

The policy governs data handling for accounts opened through cz888. Your ability to exercise specific data rights depends on your local law and whether your region is eligible under our current terms of access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCz888 Glossary AccountRegister

How cz888 Handles Your Personal Information

How to Contact Us About Your Privacy

How We Protect and Manage Your Account Data

Your Questions About This Privacy Policy

01 What personal data does cz888 collect when I open an account?

02 Does cz888 share my payment details with anyone outside the platform?

03 Can I ask cz888 to delete my account data?

04 How does cz888 use cookies, and can I turn them off?

05 How do I see what data cz888 holds about me?

06 Does this privacy policy apply to all regions?

Privacy Policy

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